Temporarily blocking seats around jump seats, where flight attendants are often seated, to allow additional space between crew members. Here’s the language from the, : "If your flight is canceled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation — even for nonrefundable tickets. Here is a list of our partners. To balance needs of aircraft weight and balance with the desire of customers to have more space, customers will need to be seated within the same class of service and within three rows (in front or behind) of their assigned seat. You can find the latest news on Delta Sky Club operations on our Coronavirus Update Center. With access to Sky Priority® boarding, you can settle in sooner and enjoy the ride. Delta Air Lines Teams With CVS for Rapid COVID-19 Employee Testing Donald Wood 8/18/2020 You may have to wait longer for a vet appointment during the pandemic. Delta Airbus A220 (Photo by Cooper Neill/Getty Images) As travel slowly begins to restart, Delta loyalists will certainly appreciate knowing whether or not they’ve been upgraded well before departure. ARTICLE. ).While it … Complete guide to the Delta Air Lines SkyMiles program, Baffled by Points and Miles? He is the founder of MyTravelNerd, a personalized travel newsletter. This may influence which products we write about and where and how the product appears on a page. Delta is taking steps to help customers and employees promote a safe experience on the ground and in the air . Upgrade While Booking a Flight: You can use miles to upgrade to Delta One ®, Delta Premium Select, First Class or Delta Comfort+ ® for eligible flights within the U.S. 50 while you’re purchasing an original ticket either at delta.com or with Delta Reservations. Delta bringing back alcohol for first-class, Comfort+ members after stopping service due to coronavirus Delta Air Lines will resume its beer and wine service on July 2. Here we’ll break down Delta’s coronavirus response, from change and cancellation policies to extensions for Medallion elite members. The Delta One cabin on the A330-900. Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc.: Licenses, NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer AccessLicenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, We want to hear from you and encourage a lively discussion among our users. We are reducing the number of customers on each flight. This is a great move by Delta to ensure none of its customers feel pressure to book travel in the near future. Delta has joined other U.S. airlines in extending 2020 Medallion elite status through 2021, regardless of how much you fly in 2020. So if you earn 10,000 MQMs in 2020, you’ll start 2021 with those 10,000 already applied to earning 2022 status. Flexibility in Times of Change: Delta is now extending the ability to plan and re-book travel affected by coronavirus through December 2022 (for tickets purchased before April 17, 2020), making eligible tickets redeemable for a longer period. So how do we make money? Extending the ability to plan, re-book and travel. Overall, these changes are only positive for Delta elites, who won’t have to worry about weighing the benefits of earning status with the risks of flying in 2020. Delta CEO Ed Bastian recently highlighted the airline’s focus on supporting Black-owned businesses as part of Delta’s COVID-19 recovery strategy. Given the rapidly evolving nature of the response to the COVID-19 outbreak and government restrictions, Delta and Smartvel cannot guarantee accuracy of and accept no liability for any errors or omissions contained on this page, including accuracy of translations, outdated information, or changes between purchase and departure. Customers will notice some of these steps. Check this page for the most recent updates. ARTICLE. No action is required — this extension will automatically be applied for all current elites. Aircraft in Delta’s fleet feature either a state-of-the-art air circulation system … And while our site doesn’t feature every company or financial product available on the market, we’re proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward — and free. The airline says whatever Delta Medallion status travelers earned for 2020 — including those gifted — will be automatically extended for the 2021 Medallion year, which ends January 31, 2022. Individuals can reach the call center by dialing (662) 246-6322 from 8 a.m. until 5 p. m. Monday – Thursday. » Learn more: What to do if an airline changes or cancels your flight. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Delta temporarily suspends Milan service; delays Venice launch. Boarding customers 10 at a time, reminding them to add extra space as they board, and working with customers to find a new seat within their cabin if needed and as space allows. These will now be processed at the gate – still in priority order – to allow gate agents to determine how to best seat customers while considering aircraft weight-and-balance restrictions. When evaluating offers, please review the financial institution’s Terms and Conditions. A Medallion Member and one traveling companion may both enjoy a Complimentary Upgrade when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member, Medallion Member, or partner airline elite member*, and … Get answers about stimulus checks, debt relief, changing travel policies and managing your finances. » Learn more: Delta Air Lines SkyMiles program: The complete guide. We believe everyone should be able to make financial decisions with confidence. These changes are not unique to Delta, but it can be comforting to see the airline do what it can to make flying at least somewhat less risky. Adding another interesting wrinkle to this offer, Delta will allow Medallion Qualification Miles earned in 2020 to roll over to your 2021 qualification year. Delta announced some sigh-of-relief news for its loyalty members today. You want a travel credit card that prioritizes what’s important to you. NerdWallet strives to keep its information accurate and up to date. If no other flights are available, Delta should refund your payment. Here are our picks for the, Wells Fargo Propel American Express® card, Bank of America® Travel Rewards credit card. This is in addition to seating crew members in the cabin to allow for more space on transoceanic flights and where jump seats are located side-by-side on select aircraft, effective by April 15. Unlike certain carriers (we’re looking at you, American Airlines), Delta makes all tiers of Medallion members eligible for unlimited complimentary upgrades to first class and Delta Comfort+ seating on a wide array of routes. Delta 360 — an invite-only elite tier for high spenders — is not eligible for this extension. Many or all of the products featured here are from our partners who compensate us. That’s why we remain in coordination with the U.S. Centers for Disease Control & Prevention and local health organizations to make necessary adjustments across our business. Delta Air Lines altered its boarding procedures in hopes of preventing the spread of the coronavirus. Requiring Delta people to wear a personal cloth face covering or mask at work in accordance to CDC recommendation, using sources that will not impact the critical needs of healthcare workers. Here’s the language from the Department of Transportation: "If your flight is canceled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation — even for nonrefundable tickets.". That means all MQMs earned — either through flying or through co-branded credit cards — will count toward 2022 elite s… ", What to do if an airline changes or cancels your flight, Medallion elite member extensions and benefits. Blocking middle seats to improve social distancing. Disclaimer: NerdWallet strives to keep its information accurate and up to date. In the latest move to ensure we’re keeping people safe during the COVID-19 pandemic, Delta is taking steps to help customers and employees have more space on the ground and in the air. All financial products, shopping products and services are presented without warranty. Delta, Virgin Atlantic U.K. Customers Required to Test for COVID-19 Before Travel to U.S. 3 days ago Delta will require new pre-departure COVID-19 testing for all customers traveling from the U.K to the United States. Our partners cannot pay us to guarantee favorable reviews of their products or services. Encouraging employees without operational critical roles to work from home. ... Upgrade your lifestyle Mississippi Delta Community College has opened a call center to answer questions about current campus operations related to the coronavirus (COVID-19). Expanding temperature screenings to locations across our system to protect employees in Delta workplaces. In terms of canceling your ticket, Delta has generally been offering free cancellations on new bookings in 2020, though this policy is constantly changing. These extensions are helpful, though it seems unlikely that six months will be long enough to offset the disruption caused by the coronavirus. Of course any aircraft swaps will come with trade offs. WEATHER AND WAIVERS. This means that you have two years to book flights with these credits, which can be used for travel even later than that. Working with customers when plans change. Want to learn more? Since April 1, 2018, all Medallion members are eligible for day-of-departure unlimited complimentary upgrades to the Delta One experience on flights within the US 50 (and yes, that includes flights to Hawaii! If you do find yourself needing to fly this year, Delta has made many changes to the inflight experience to reduce risk and increase comfort. We are pausing automatic, advance Medallion Complimentary Upgrades. A comprehensive list of temporary onboard changes can be found at delta.com. Generally, airlines will automatically rebook you on another flight (usually on the same day) and ask for your confirmation to accept the changes. No action is required — this extension will automatically be applied for all current elites. OPERATIONS. His work has been featured by Fast Company, The Points Guy and The Onion. Breathing easy in flight. Call Delta and speak to a representative about finding an alternative schedule or canceling your itinerary altogether. Providing hand sanitizer in workstations and lounges, offering sanitizing wipes and gloves on board and cleaning flight decks daily as part of an enhanced flight deck cleaning program. When booking your future seat selection via the Fly Delta App or online, middle seats will be shown as unavailable. We’ll also explain what these new rules mean for you — and how to make the most of them. So if you earned Silver Medallion status for 2020 (by flying in 2019), you’ll keep this status through Jan 31, 2022. Additionally, the carrier will also extend some of the perks attained through its co-branded credit cards. ... for example, are sort of stuck thanks to the COVID-19 pandemic. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. How Much Are Your Airline Miles and Hotel Points Worth in 2021. When evaluating offers, please review the financial institution’s Terms and Conditions. Delta is extending our commitment to make more space for safer travel by continuing to block the selection of middle seats and … Customers who prefer to be seated directly next to travel companions and family members or needing additional assistance should contact Reservations ahead of travel or talk to a Delta agent upon arriving at the gate. Starting April 13 through June 30, the following temporary changes will go into effect to further promote a safe flying experience: We are blocking middle seats in Main Cabin, Delta Comfort+ and Delta Premium Select across all flights. Travel credits and other expiring benefits, Delta’s co-branded American Express cards. What Delta’s New COVID-Related Policies Mean for You Sam Kemmis April 20, 2020 Many or all of the products featured here are from our partners who compensate us. Providing our Airport Customer Service team with protective gloves and masks, along with readily available hand sanitizer and disinfectant wipes to clean surfaces in high-traffic customer and employee areas. Pre-qualified offers are not binding. However, this does not influence our evaluations. Delta has extended the expiration on its eCredit travel vouchers through May 2022. The Atlanta-based carrier boards flights from back to front. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. Note, however, that Medallion Qualification Dollars don't roll over, making this offer less appealing and generous than it first seems, since for many, MQD thresholds are harder to hit than MQMs. Additionally, all Medallion Qualification Miles (MQMs) from 2020 will be rolled over to 2021 to qualify for 2022 Medallion Status. 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