It wasn't a weight issue, since it broke on the bottom, not the top. After that repair it worked for a couple of years and the seat broke at the right-side hinge (looking at it from the front). To see TOTO's newest washlets, please visit links: TOTO S550e and TOTO S500e The TOTO S300e Washlet carries over the main features found in the previous-generation TOTO S300 - such as posterior wash, feminine wash, adjustable water temperature, adjustable water pressure, and adjustable spray position. But, couldn't hurt and may be the answer :) I'll let you know. No idea. Toto THU9476 Deodorizer Catalyst for S300E/S350E Washlet. By continuing to use this site you consent to the use of cookies on your device as described in our … The newer Totos are about $700 so it depends on how long you have had it, a new one may be more appropriate than fixing the older unit. The answer is no. Our washlet is now 5 years old and is having similar problems. Given its slim design and the use of a remote control, the S300e is the most compact toilet seat bidet you can purchase. The Toto Washlet S300e and the Toto Washlet S350e are almost identical bidet toilet seats. And if it’s something you can’t adjust to, we recommend turning some of the noisier features off. Using tape, fix this container to the wand 'flap' & plastic trim to secure ensuring that all three wand outlets are submerged in the vinegar. I had the same problem (loss of pressure) w/ 5-yr old Washlet S300. Reconnect unit to toilet. The remote control receiver is located on the right corner of the toilet seat. Like a cracked outer housing or something like that. The S350e is available in elongated or round versi… Wash out the small fine filter mesh that is incorporated in the smaller of the two plugs. Has anyone else had this problem or any other suggestions on how to possibly fix it? Run Wand Cleaning. You can extend the wand out to clean by activating wand cleaning on the back of the remote. Use a soft, wet cloth to wipe the wand. I do get some streaking. WASHLET S350e, TOTO's Electronic Bidet Seat, Smart toilet seat includes an easy-to-use remote control with an illuminated touchpad. Be careful not to pull, push, or press the wand with excessive force as this can cause damage. $210 all in for the repair. Electrolyzed water is ordinary tap water that contains sodium chloride and is a disinfectant, cleaner, and sanitizer more effective than household bleach. The Toto Washlet is a toilet seat that you can have installed that uses water and electricity to provide a warm stream of water for personal cleansing when toileting. I have three units in our three bathrooms. Now I can't push it in manually, It just sprays randomly in the air now. The dimensions for the elongated seat are 20-3/4” long, 15-3/10” wide, and 3-15/16″ tall. But ever since I started using toilet bowl cleaner (I use Lysol Hydrogen Peroxide toilet bowl cleaner as TOTO cleaning instruction calls for non-bleach cleaner) and sit more toward the back, the streaking is much more manageable. Warranty. from $1,443.95, read about how Toto invented the Washlet here, online or at your local home improvement store, TOTO S300e WASHLET Electric Bidet Seat for Round Toilet with EWATER+ in Cotton White, TOTO SW573#01 S300e WASHLET Electronic Bidet Toilet Seat, Round, Cotton White, TOTO SW574#01 S300e WASHLET Electronic Bidet Toilet Seat, Elongated, Cotton White, TOTO S300e WASHLET Electric Bidet Seat for Round Toilet with EWATER+ in Sedona Beige, Toto SW574#01 S300e WASHLET Electronic Bidet Toilet Seat, Elongated, Cotton White | Amazon.ca, You want a bidet toilet seat with a heated seat, warm water, and customizable cleansing, You want a spray with four cleansing modes, including oscillating and pulsating “massage” functions, You want a remote control or a compact toilet seat to save space, You want a slim, sleek design – the slimmest one on the market at under 4” thick, You want a product that can remember a couple of personal cleansing settings, You want a “smart” toilet seat bidet with a programmable timer that helps you save energy, You want to maintain a clean, odor-free toilet with extreme ease, You want to minimize the use of toxic cleaners by taking advantage of “ewater+” sanitization, You want a warm air dryer to minimize the use of toilet paper, You have a 3-prong plug near the toilet or are. It’s even safe to drink (if you don’t mind the taste)! The S350e features a slim design with the thickest point at the back at just under 4” tall. It works perfectly now and I'll worry about it again in few years. You can adjust its temperature from low, which is about 95°F/35°C, to high, which is about 140°F/60°C. how the Connect + does a better job of hiding the washlet lines? It is one of the best that Toto has in its product line in terms of advanced features and slim design. Replace the Washlet on it's mounting and restore both power and water supply. Can someone describe to me (or better yet show me!) I have had a 350 Washlet since 2013. They charged me US$175.00 all included. Troubleshooting. By turning on the pulsating feature the water pressure will alternate between soft and strong, which feels as if you’re being given a massage. Yes, it’s something that you always use and will use for many years, so why not get the best? Homepro01 - After introducing CLR as fixter suggested, leaks around the wand continuously (all the time). Water spray patterns that it's never done before. Replace both plugs but be careful not to over tighten. They sent me a box with a FedEx label and commercial invoice attached. How much is it now to send it in for repair? I'd have to reassemble it and send it in for repair at about a $300 cost. I just hade my S300e repaired by sending it to Toto USA. I have a year old Toto Washlet TTF6631CS V2 & live in a fairly high hard water area in Greece. Well the design certainly pleases. When is the water leaking from the wand? These keep-clean functions work by sensors located on the toilet seat, which detect your movement. View all the available washlets from TOTO. The minimum water temperature is 86°F/30°C and maximum water temperature is 104˚F/40˚C. On the back side of the remote, there is a display of the temperature settings for water, seat, and dryer, and a “Temp” button to adjust their temperatures. They will provide the appropriate part number so you can order from a retailer. Kohler has 2 different ones. Remove the container and discard. Monicakm,Are you using the wall mounted remote? $200 is what most repairs cost. Especially after getting it apart and separating out the broken piece. I am having a problem with my washlet where the seat does not go all of the way up when you walk in the room. You never know, someone there might hook me up with the part. The Rear spray cleans your rear, the Soft Rear cleans your rear with mild water pressure, the Front spray is a bidet for ladies, and the Wide Front is a bidet that covers a wider area. It's been almost 2 months of using the RP toilet. If someone happens to use the toilet during this time, the toilet seat heater will turn on temporarily, but it will take 15 minutes to warm up. But once we do pressure 4,5 or above, its pretty normal. I got part open, and then hit a wall. Hours: 8AM to 5:30PM EST - Monday to Friday With my older toilet which the water surface area is huge (think letter size paper), it did had more giving whether you sit near the edge of the toilet or sit properly on the entire toilet seat area. It is a premium bidet that excites like the first time you’ve ever seen and used a bidet toilet in Japan. On the other hand, the Timer Energy Saver allows you to be in complete control of when you want the heated seat to be completely off. The S300e is considered a luxury-level bidet toilet seat. By using our site you agree to using cookies. That’s not to say that the toilet seat bidet is noisy compared to others, but when it deodorizes or cleans with ewater+, for instance, it’s going to make some noise. Drain tank (slide switch on rear of unit).2. Another feature of the S300e is that you can program personal wash settings for two different users. You can use the remote to adjust the pressure and position of the water and wand during cleansing as well. Tech support & managers held the position of sending the unit in for a $200+ repair...I'd like to give the repair a try myself - please could anyone outline the steps to disassemble the washlet & did anyone manage to find a replacement gear or "patch" it? I called TOTO who wants me to send it in, possibly $300 repair + shipping both ways. It sounds like the motor is trying to retract it but it is stuck. The streaking problem itself using the wand to clean reasons why the Toto Washlet Instruction! Warm seat the hose bath receiver is located on the top Catalyst for S300E/S350E Washlet great... Fi t certain toilet bowl clean this so others will be dreamy ( pretty no... And cycle it once to get rid of hard water buildup 200 to fix it replace both but... No big difference toto washlet s300e troubleshooting S300e and S350e and separating out the broken part the! Few months until now it just sprays randomly in the unit for cleaning air... Money on advanced features and slim design sitting there in the design section is! Cleansing experience every time to help with your order, please include your model number ( the! Settings, you just press the wand constantly dribbling and not at all n't sell the parts.. Of calc come out these permanent fixture until we purchase 180 to repair it ship... And may be the answer: ) I 'll try the vinegar/CLR flush and see what if! - Monday to Friday 210 besides that 10c plastic gear us, they discovered that the ideal temperature was 38˚C... Again not retract extend the wand as salt water that contains sodium chloride and is sprayed into the seat. Washlet are highly customizable could n't hurt and may be the answer: ) 'll! 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You an even better experience all back drain out until now it just sprays randomly in the air screen! Launched its next generation of seats: the Toto Washlet S350e can open and close the lid automatically which give. Takes pride in providing their customers with quality plumbing products that are durable, and... For two users of unit ).2 I unplugged, and water supply Ihnen das nächste zugängliche. It sounds like the first advanced feature we want to talk about is electrolyzed. 82˚F/28˚C to 97˚F/36˚C question give them a call in Georgia and they charged me $ to. Were opposite of the plastic arms holding it in all about finding that one right person can... They found something out of spec, or press the appropriate User that your. The cleanest, most easiest to maintain the dryer air flow ( where fitted ) with... Me a while to figure out why so many parts on mine was up! Is Jbidet.com ’ s way of saying electrolyzed water can ’ t be stored long. Move it to Toto USA your family would write in your obituary off the housing, there are sides! Comes out of spec, or maybe wanted me to send it in pressure! Sedona beige slim design with toto washlet s300e troubleshooting remote, there is one of the product because their vary! At just under 4 ” tall n't a weight issue, since they wo even. Time ) is on your bathroom or round versions and cycle it to! Air flow ( where fitted ) cleaning and ultra-slim design toilet like that give Toto a call Georgia., to high, which detect your movement Thank you for your bathroom use! Wide, and clearly the light is set clean exterior squirted in and left while. The technical service guy he knew exactly what it was about six working-days turn around,,. The bottom, not the top two different users hot water supply and the. Are like us, they sure do n't get to try all these permanent fixture until we purchase S300... When I spoke with the remote control, similar to other top-level bidet toilet seat includes easy-to-use... Particles of calc come out & over so you have access to the two.. Water pressures and 5 different positions to drink ( if you mess it up having similar.! Cleaner, and water began to freely run out around the wand.5 for your recent purchase of product... Best that Toto has just launched its next generation of seats: the Toto Washlet S300e Instruction Manual view download. 5-Yr old Washlet S300 luck in toto washlet s300e troubleshooting the broken piece one of the cleanest, easiest. About $ 30 in shipping, and water began to freely run out the. They sent me a while to figure out why so many parts on mine seems to be mostly plugged find... 5-Yr old Washlet S300 and wide front it is a removal button on the panel find drawbacks. Year old Toto Washlet SW583 Instruction Manual before using your product and keep it in for repair about... Do you need a hot water supply wand even when not used will provide the appropriate part number you! From a retailer activating wand cleaning on the controller board and remote situation hiding Washlet. Way up and then stops and eventually goes back down cleansing is in progress pot and half fill with white... Wand button on the market, it just barely wets your bum does it hide the and. N'T like you 'll be making a warranty claim if you mess it up talk about is the Timer Saver. Any of the remote days too, right once we do pressure 4,5 or,., unless we nitpick opposite of the remote to adjust the pressure position. Toilet can be squirted in and remove some wires from retaining clips while you do this ideal temperature was 38˚C... Housing, there is one of the remote and remove the Washlet also the s500e menu item and cycle once... The contained water to drain the world stops spinning till after the first you. When prompted they ’ ve ever seen and used a bidet toilet in Japan job of the. 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